Privacy policy.

Last updated: March 29, 2026

At TLC Respite and Wellness, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with applicable Canadian privacy laws, including PIPEDA.

Information We Collect

We may collect personal information such as:

  • Name, phone number, and email address

  • Information shared through contact or intake forms

  • Details related to care needs (only when voluntarily provided)

We only collect information that is necessary to communicate with you and provide our services.

How We Use Your Information

Your information may be used to:

  • Respond to inquiries and communicate with you

  • Provide and coordinate respite care services

  • Improve our website and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Consent

By submitting your information through our website or contacting us directly, you consent to the collection and use of your information as outlined in this policy.

Storage & Protection

We take reasonable steps to protect your personal information using secure systems and best practices. However, no method of transmission over the internet is 100% secure.

Cookies & Analytics

Our website may use cookies or analytics tools (such as Google Analytics) to understand how visitors use the site and improve user experience. This data is anonymous and does not identify you personally.

Your Rights

You have the right to:

  • Request access to your personal information

  • Request corrections or updates

  • Withdraw consent at any time

To make a request, please contact us at: [Insert Email]

Contact

If you have questions about this Privacy Policy, please contact:
TLC Respite and Wellness
Email: tlcrespiteandwellness@gmail.com